Multi-Site Seattle area company with operations in Alaska is currently seeking an IT Handy Man/Woman to manage all aspects of the IT Infrastructure.
The successful candidate will have:
- A wide range of technical skills
- The ability to move seamlessly between activities, such as strategic planning to desktop support, on a daily basis
- The ability to manage multiple, competing, request
- Superior customer service skills
- Willingness to spend extended periods of time in Alaska (2 to 3 months per year)
Install, configure, and support an organization's local area network (LAN), wide area network (WAN), computer systems and applications. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May administer network security measures.
Education and Experience:
- Bachelor's Degree in Information Technology or related field.
- Associate's Degree combined with relevant job experience and training
- (3) Years minimum experience as a Systems Administrator or similar job function
Systems and Software –
- Must be able to support Windows based server and desktop systems and applications.
- Advanced working knowledge of MS SQL Server and MS Exchange Server are a must.
- Must be knowledgeable in network architecture and protocols and be able to manage and configure network devices such as switches, routers, and firewalls.
- Programming skills are a plus.
English Language - Must be able to communicate proficiently in English - both verbal and written.
Administration and Project Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Perform data backups and disaster recovery operations.
- Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Design, configure, and test computer hardware, networking software and operating system software.
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Confer with network users about how to solve existing system problems.
- Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
- Train people in computer system use.
- Load computer tapes and disks, and install software and printer paper or forms.
- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
- Analyze equipment performance records to determine the need for repair or replacement.
- Maintain an inventory of parts for emergency repairs.
- Coordinate with vendors and with company personnel to facilitate purchases.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Configure, monitor, and maintain email applications or virus protection software.
- Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
- Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.